NDIS Software Comparison
KoalaNotes vs SupportAbility
A detailed comparison for NDIS providers evaluating their options. See where each platform excels.
Feature
KoalaNotes
SupportAbility
AI Case Notes (Voice-to-Text)
AI-Powered Shift Scheduling
Participant Management
Service Bookings & Agreements
Goal & Outcome Tracking
NDIS Payment Requests
Xero / QuickBooks / MYOB Sync
Batch Invoicing
Compliance Dashboard & Alerts
Fleet Management
Training Register
Property / SIL Management
Custom Report Builder
Staff Mobile Check-In/Out
Transparent Published Pricing
Free Trial (No Credit Card)
Assisted Migration
Why providers switch from SupportAbility
- 1. AI features eliminate hours of manual case note writing daily
- 2. Transparent, published pricing vs opaque enterprise quotes
- 3. Modern interface with minimal training needed for new staff
- 4. Fleet, property, and training modules included in a single platform
What SupportAbility does well
- 1. Deep NDIS portal integration for payment requests
- 2. Established participant goal and outcome tracking
- 3. Years of track record with mid-to-large NDIS providers
- 4. Detailed compliance reporting for audits
See KoalaNotes in action
Try the full platform free. Migration support included for teams switching from SupportAbility.
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