NDIS Software Comparison

KoalaNotes vs SupportAbility

A detailed comparison for NDIS providers evaluating their options. See where each platform excels.

Feature
KoalaNotes
SupportAbility
AI Case Notes (Voice-to-Text)
AI-Powered Shift Scheduling
Participant Management
Service Bookings & Agreements
Goal & Outcome Tracking
NDIS Payment Requests
Xero / QuickBooks / MYOB Sync
Batch Invoicing
Compliance Dashboard & Alerts
Fleet Management
Training Register
Property / SIL Management
Custom Report Builder
Staff Mobile Check-In/Out
Transparent Published Pricing
Free Trial (No Credit Card)
Assisted Migration

Why providers switch from SupportAbility

  • 1. AI features eliminate hours of manual case note writing daily
  • 2. Transparent, published pricing vs opaque enterprise quotes
  • 3. Modern interface with minimal training needed for new staff
  • 4. Fleet, property, and training modules included in a single platform

What SupportAbility does well

  • 1. Deep NDIS portal integration for payment requests
  • 2. Established participant goal and outcome tracking
  • 3. Years of track record with mid-to-large NDIS providers
  • 4. Detailed compliance reporting for audits

See KoalaNotes in action

Try the full platform free. Migration support included for teams switching from SupportAbility.

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